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Help Huawei P8 lite Image quality

Hello, I bought a brand new Huawei P8 Lite and I was particularly amazed at the quality of selfie pictures from a 5 Megapixle front camera. The pictures came out with an automatic smoothing feature which I've never seen on any other mobile camera before. However, after just a week of using it, the pictures I took from that same selfie camera were of such bad quality..full of "dots". I adjusted the image resolution to maximum but still to no avail. I suspected there was something in the settings but I even restored setting to factory default to ensure all settings were unchanged from previous, but issue persisted! Could you please advise as to what could potentially be the issue? I thought I might have it restored from scratch but I tend to believe that it's not anything related to Settings, when I have already restored camera settings to default and attempted all possibilities. This considering that it all happened after just 1 week. I bought the mobile boxed from a reputable outlet in UAE and it's now impossible to take it back as I was on holiday at the time. Your guidance / advice would be highly appreciated. Thanks & regards, Ingrid
 
I moved this to the P8 Lite forum.:)

I have a couple P8 Lites myself, but I'm not much of a selfie person. I don't have one on my person at the moment, but I'll check when I get home to see if I see a setting.
 
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