I do not hear any sound now when I make phone calls

[Cinque8]

Hello,

I have a Nokia 3.1 Android phone running Android 9. My phone was working fine, but now when I make phone calls, I do not hear any sound. But when I plug in my earbuds, I hear sound clearly.
Do I need to get a new phone?

Thank you

 

[olbriar]

You might check to make certain the speaker is functional. Perhaps playing some music or a youtube video/audio as a test.
Make certain that the speaker is clean might be worthwhile. Volume turned up naturally. It's not likely a software problem with the audio playing through your buds.

 

[Cinque8]

Somebody told me to blow some compressed air into the earpiece to try and remove any junk that had built up, and see what happens. Well I just happened have an old can Blow Off Duster laying around, that I haven't used in years. So I blew the compress air into the earpiece hole, and guess what? The sound works fine now !

 

[Shotgun84]

I should really learn to read properly. It was already sorted so why did I answer? Mods can feel free to delete this one too

 

[GameTheory]

Somebody told me to blow some compressed air into the earpiece to try and remove any junk that had built up, and see what happens. Well I just happened have an old can Blow Off Duster laying around, that I haven't used in years. So I blew the compress air into the earpiece hole, and guess what? The sound works fine now !

I'm not surprised here. I had a problem with ram failure on my laptop so I opened it and saw a cat hair causing a short between 2 ram slot leads. Removing the hair fixed it. You probably had some dust causing a short.

 

[Cinque8]

The first thing Monday morning, I was gonna go and buy a new phone. This is a procedure that I will always remember.

 

[MoodyBlues]

Somebody told me to blow some compressed air into the earpiece to try and remove any junk that had built up, and see what happens. Well I just happened have an old can Blow Off Duster laying around, that I haven't used in years. So I blew the compress air into the earpiece hole, and guess what? The sound works fine now !

Excellent! I'm glad you're back in business, and appreciate that you posted your solution. It will likely help someone else down the road.