A
Android Answer
Guest
So here I am using my phone and it works fine when all of a sudden I go to use it again and it won't turn on. I long hold the power button to repower it and the button lights on the bottom flash but the screen stays black.
I saw a few comments to hook up to a pc... so I did. It managed to recognize my device at first and then stopped. I then went to "Open Devices and Printers" since my pc did recognize that the USB was in and tried that. The menu opened and I clicked on my phone. The "Device Properties" came up and there was a message that said "Device cannot start (Code 10)"
I went into the window into "Hardware" and clicked on "Properties". It showed the status of my device there as well.
I went to the "Driver" tab and came acrossed "Update Driver"
I figured, hey... it wont turn on. Might as well try it. Its either that or buy a new phone...
It actually worked. Whatever was wrong with the phone to make it glitch was corrected and the phone updated. So I pushed down the power button and it powered up.
My settings were all there and functioned normally once the phone completed its power up.
I'm no IT... not by a long shot. I literally started dinking around on the computer with what little knowledge I do have to navigate a pc along with the comments to help guide me.
I hope that the next person that tries this out that it works for you too. I don't have a warranty and would have been screwed. But it worked and I'm glad it did.
Thought I should give back and let everyone know that there is a possible way to fix it.
Also, Thank you to everyone for all the suggestions. Without your help my phone would still be off and I would be taking that depressing trip to the store.
THANK YOU SO MUCH!!!
I saw a few comments to hook up to a pc... so I did. It managed to recognize my device at first and then stopped. I then went to "Open Devices and Printers" since my pc did recognize that the USB was in and tried that. The menu opened and I clicked on my phone. The "Device Properties" came up and there was a message that said "Device cannot start (Code 10)"
I went into the window into "Hardware" and clicked on "Properties". It showed the status of my device there as well.
I went to the "Driver" tab and came acrossed "Update Driver"
I figured, hey... it wont turn on. Might as well try it. Its either that or buy a new phone...
It actually worked. Whatever was wrong with the phone to make it glitch was corrected and the phone updated. So I pushed down the power button and it powered up.
My settings were all there and functioned normally once the phone completed its power up.
I'm no IT... not by a long shot. I literally started dinking around on the computer with what little knowledge I do have to navigate a pc along with the comments to help guide me.
I hope that the next person that tries this out that it works for you too. I don't have a warranty and would have been screwed. But it worked and I'm glad it did.
Thought I should give back and let everyone know that there is a possible way to fix it.
Also, Thank you to everyone for all the suggestions. Without your help my phone would still be off and I would be taking that depressing trip to the store.
THANK YOU SO MUCH!!!