I have a problem here with my phone can any one help me

[crullex]

Please I need help

 

[Unforgiven]

Welcome to AF @crullex. What issue are you having?

 

[Friday Saviour]

Hi,
Am having issues here with my phone
can anyone help me, please

 

[Unforgiven]

We can try. What issues are you having?

 

[Friday Saviour]

i forgot the password to my phone, then i tried flashing it, though it flashed, but i cant still access the phone cos it keeps showing "enter privacy protection password to unlock"
I dont understand.
Other phones, when i restore factory settings, It all goes back to normal, but why is this one like this??

 

[Unforgiven]

OK, check this thread out.
https://androidforums.com/threads/lost-stolen-or-locked-out-of-device-read-here.691455/

 

[Friday Saviour]

ok let me try it out thanks

 

[Unforgiven]

ok let me try it out thanks

Don't be afraid to ask if you get stuck. I haven't had to go through the steps myself, but I'm sure others that have will be able to lend a hand.

 

[Friday Saviour]

Hi Unforgiven
i checked it out but it wasnt helpful cos those info are not relating to my issues, pls..

 

[Friday Saviour]

ok, so how do they come in??

 

[Unforgiven]

ok, so how do they come in??

I would ask in that thread, folks familiar with the issue and subscribed to the thread will better see your question.

 

[Friday Saviour]

ok thanks

 

[Friday Saviour]

Hi Unforgiven
i finally remembered the password i used and it finally opened
thanks alot..