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Help I/We(?) have been cheated!(?)

Did you find that your Samsung product had the incorrect motherboard in it?

  • Nope, you're crazy buddy.

    Votes: 0 0.0%

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    1

Lee Macklin

Lurker
Something does not seem right! I had purchased a Galaxy S7 Edge (SM-G935V) when they first came out. She had it about 6 months before she washed it in the washer (how many phones she has gone through is another thread). At any rate, I kept it and recently I decided to see if I could switch out the motherboard to keep it running. WELL, I opened the S7 to start the work and when I got to the motherboard, I found that it has a SM-G928V motherboard :| .... that's a motherboard for a Samsung Galaxy S6 Edge.

WHAT THE SNAPS???

I reached out to Samsung support and received a couple of pithy responses from their support (see attachment).

ACTION ITEM: If you have an old galaxy phone you're not using, take a look. I would suggest videotaping the work you do. Not sure if this was localized to a specific store, a region or if it's widespread. ALSO, it could have just been Verizon phones .... I don't know.

Help me out and let me know what you find. Keep in mind ... I still love Samsung products (in spite of a couple knucklehead social media support guys) and Verizon. Well, at least until I know if they've been jacking around with people.
 
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