i didnt see the district manager part, but ok, so like i said, send them an email again, apologize for being upset, tell them you hope they understand why you are upset because you were told one thing and something different by someone else.
if your having this many issues, go for another phone, take the iphone, you think all these android phones are bad, you've had 6 different android phones, and none work the way you want it, while the rest of us get exactly what we want out of ours, thats why we dont understand your issues.
btw its still the first part of the month, updates always take a long time, if you were rooted you would find out that the update is probably already out and several rooted users are actually running it without any problems, and you cannot brick these moto phones, you can always get them back stock, and yes verizon will help you then because they wouldnt know anything you done to it.
im a veteran rooting/roming/themeing guy, i know what im talking about. when you tweak the OS on your phone 9 times out of 10 it works better.
you dont have to root or anything, it is a suggestion.
and what carrier would you go to that would give you better service anywhere in the world other than verizon?
im not sticking up for verizon, but your getting upset because you were told one thing, and get another, most of us have gone through that as well, im paying the same bill you are, with data, and sometimes my phone craps out and data isnt there, but it doesnt do it all the time, and i have a feeling that your phone doesnt do it all the time. did you request the bionic? how did you move from a tb to a bionic? why not a tb to a d3? or an X2?
I don't understand how you can say;
take the iphone, you think all these android phones are bad, you've had 6 different android phones, and none work the way you want it, while the rest of us get exactly what we want out of ours, thats why we dont understand your issues.
None of them work how I want but the rest of your phones work exactly what you want??????? You mean, not constantly rebooting, freezing and sending text messages to the wrong people? I guess I'm all alone there, its "me" not "everyone else". BS. You said I think, All android phones are bad? I had the incredible and thought it was the most amazing phone ever. So why are you consistently assuming things?
I don't want an iPhone, I want my DROID to work as promised, and if it has glitches, I expect them to be fixed in a timely manner. By that I don't have a set time, but I've given it 3+ months. Thats plenty of time, in my opinion.
And K4KAI is completely right. An account such as mine should get preferential treatment over a basic, new, account. But thats another story. I bought a new phone outright, dealt with problems for months, and no resolution was ever given, yet the bill never dropped. I was paying for a service I wasn't given.
To Jman42028;
I know Verizon doesn't make the phones and are very limited on actually knowing whats up with updates but that isn't my concern. Verizon sells the product, therefore, they're responsible for any issues customers have.
Look at it like this. I'm a butcher, I cut up cows/pigs/chickens for a living. If I sell a customer a bad piece of anything, who do they complain to? The farm or me? Verizon doesn't actually make phones, they have contracts with companies who do that for them. Then they represent them and make money. Any problem I have with a Moto phone, goes to Verizon, not Moto.
The conclusion?
The DM called me. I have a NEW Razr phone waiting for me at 11:11am tomorrow at my local store. Guess what his parting words were..........
"His friend (works for VZW) got a Razr 2 days ago and said the battery life is atrocious, if I agree to get a new one, his hands are tied in the future for helping me". I said, if the battery sucks, thats fine, I'm used to it with the TB, however, if its bad because of the same problems like I had with resets/freezes then I have a problem. He said no, theres no issues with that, it just sucks the battery dry, fast. I said sir, please hold one for me tomorrow, I'll be there and pick it up.
Thank you and goodnight, androidforums. <3
