rbatzell
Lurker
Bought my nexus 5 nearly two years ago, used it no problems until about 12 hours ago. I've been working in Europe for the past five months, and used t-mobile data, texts no problem. I get off the plane in the US, and no signal. No data, calls, text, won't even pick up the local time.
I go to a T-mobile store, they say it appears someone has reported the phone's IMEI lost or stolen, although it's not Tmobilie, so they can't do anything about it. Suggest calling google.
Call google, they say they don't have anything to do with blocking or unblocking IMEI. They suggest going carrier by carrier to see if maybe someone from ATT or Verizon or whatever messed up a digit or two and ended up locking my phone's IMEI by mistake. Can this really happen? Seems insane, and way too prone to errors. This also seems like a fools errand, but so far has been the only suggestion.
I have my receipt from Google, can easily prove I bought the phone years ago. Anyone have any ideas on how remove the IMEI block on my phone? Or find out what company orignated the IMEI block so I can prove that I am actually the legitimate owner?
If there is a more relevant forum, place to research, that'd be helpful too. Been searching around and pretty much drawing a blank.
I go to a T-mobile store, they say it appears someone has reported the phone's IMEI lost or stolen, although it's not Tmobilie, so they can't do anything about it. Suggest calling google.
Call google, they say they don't have anything to do with blocking or unblocking IMEI. They suggest going carrier by carrier to see if maybe someone from ATT or Verizon or whatever messed up a digit or two and ended up locking my phone's IMEI by mistake. Can this really happen? Seems insane, and way too prone to errors. This also seems like a fools errand, but so far has been the only suggestion.
I have my receipt from Google, can easily prove I bought the phone years ago. Anyone have any ideas on how remove the IMEI block on my phone? Or find out what company orignated the IMEI block so I can prove that I am actually the legitimate owner?
If there is a more relevant forum, place to research, that'd be helpful too. Been searching around and pretty much drawing a blank.