LeEco Le 2 slow charging and heating after a factory reset

[maclee4real]

Hello Everyone,
I recently ordered a phone from aliexpress.com 3 months ago. and I must confess, its a nice phone. details are:
Device name: Le 2
Model: Le X520
Android Version: 6.0.1
Android security patch level: December 1, 2016
EUI version: 5.9.023s (Stable)
CPU: Snapdragon 625 8 cores 1.8 ghz

And I believe it is a stock ROM. One day after updating all my apps successfully, some days later one of the app (dictionary) started giving me a false update. It will display downloading then the status of the download is paused. Whenever I click on the item downloading it will do nothing. If I reboot the phone, more downloads will appear and so on. So I uninstalled the dictionary app thinking it will stop, but that same downloading still appeared. Then I decided to do a factory reset on the phone but before doing that, I backed up my apps including system and user apps.

After the factory reset, I installed all the applications but I keep getting "sorry google play services has stopped" error messages, I have updated to the current play services 11.7.46 and I am still getting the same error message.

And the most annoying thing is that, after the reset, the phone stopped charging fast, though the fast charging is enabled, now it takes for ever to charge to 100% and it discharges fast too and when charging, the battery temperature raises above 45 degree.

And please don't tell me to change cable and charger because i have about 5 cables including the cable that came with the phone which is still inside the box (new) never used before and its still giving me a slow charging on my phone but will charge my friend's phone fast.

So I believe that the factory reset removed the fast charging from the phone.

please I need help on what to do
thanks

 

[mikedt]

Quite frankly after reading all that, I would definitely return it as defective for repair or replacement, as it could very well be hardware problems with it, especially the fast charging failure. LeEco phones usually have a one year warranty. And if you bought it from Ali, you will have to return it to China.

 

[maclee4real]

Quite frankly after reading all that, I would definitely return it as defective for repair or replacement, as it could very well be hardware problems with it, especially the fast charging failure. LeEco phones usually have a one year warranty. And if you bought it from Ali, you will have to return it to China.

Thanks... but that is not the best option right now because it will take about a month for the phone to get seller and another month to get back to me. with all explanations, it is not a hardware problem because the problem started immediately I did the reset