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Letter to otterbox.

TheChief

Newbie
A few days ago I purchased a new commuter case for my HTC Evo 3D smartphone.

Sadly I bought this at a place that does not allow returns so I am forced to keep such a lousy case.

Anyway, I'm a bit of a "designer" and an inventor and this is perhaps the poorest case I have ever seen or used.

The fit is fine, however the rubber cover is made out of an extremely stretch material. So stretchy that the top and bottom stretches out simply by removing it from your pocket.

I have already had this case for about a week, and the top already has a large gap in it.

The rubber cover simply needs to be made out of a much less stretchy material. It should also be made tighter, so some force is needed to fit the phone into the case.

Although I'm just a lowly customer, other people have said the same thing about this case.

Maybe you should redesign the case so the top and bottom is not as stretchy.

Tim
 
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