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Help LG Connect wont start up after factory hard reset

I use my older phone for wi-fi but it was really slow so I decided to do a factory reset. After I reset it It would not turn back on. It is stuck on the LG logo and wont turn back on. Someone help me. I already called LG but all they said was take the battery out and press the power button and insert back the battery. Nothing helped. Anyone know what I can do?
 
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