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Help LG G Stylo: no sound/audio during calls when using wired headset with mic

ddaddo

Newbie
Update: It actually works. The problem was related to the cable not being attached correctly. Apparently, this cable requires a bit of extra force to be attached properly.


Hi,

Am trying to resolve an issue with having no audio during phone calls when using a wired headset with mic. I have a headset with a detachable cable, the original cable didn't have a mic or connect/disconnect button, so I bought a new cable with mic, similar to this one: http://www.ebay.com/itm/221723866435

The phone recognizes the headset and shows the "headset with mic" icon in the notification bar when the headset is connected to the phone with the new cable, the phone plays audio files through the headset just fine, I can end calls using the button on the cable but there is no sound/audio in the headset during calls.

Any ideas? Thanks

LG G Stylo (MS631), Android 5.1.1
 
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