JimmyHoffa
Lurker
Hey guys.
First post here. I'm not very tech savvy, and in fact, my g3 is my first smartphone. My hard disk space is almost used up, so I went to move my pictures and videos onto my PC. After copying them to the PC, I noticed almost none of the .mp4 video icons had a thumbnail from the video within that file. It just had a generic .mp4 icon with a music symbol on it. Sure enough, the video will play, but it only has audio. The screen is black.
I've tried moving them onto an external and even tried using a different PC to do this process. In all cases, the files end up being audio only. Any ideas?
I'm not sure what software I have, but its updated as far as I know.
Thanks!
First post here. I'm not very tech savvy, and in fact, my g3 is my first smartphone. My hard disk space is almost used up, so I went to move my pictures and videos onto my PC. After copying them to the PC, I noticed almost none of the .mp4 video icons had a thumbnail from the video within that file. It just had a generic .mp4 icon with a music symbol on it. Sure enough, the video will play, but it only has audio. The screen is black.
I've tried moving them onto an external and even tried using a different PC to do this process. In all cases, the files end up being audio only. Any ideas?
I'm not sure what software I have, but its updated as far as I know.
Thanks!