So I dropped my phone last night and the screen went black. Phone still operates - I can hear text alerts and email notifications, but the screen is unresponsive.
Plugged it into my laptop, but because the screen is unresponsive I cannot swipe down to allow the computer permission to access the phone system ....
How can I get around that and recover/back up my phones internal data and files to my computer? .. I have some stuff stored on the external memory card, but not everything ..
I ordered a new phone, but it'll be a bit before it gets here. Once it does, having the back up on my laptop I should be able to just do a transfer, yes/no?
Plugged it into my laptop, but because the screen is unresponsive I cannot swipe down to allow the computer permission to access the phone system ....
How can I get around that and recover/back up my phones internal data and files to my computer? .. I have some stuff stored on the external memory card, but not everything ..
I ordered a new phone, but it'll be a bit before it gets here. Once it does, having the back up on my laptop I should be able to just do a transfer, yes/no?