Help Lock screen changed to swipe despite setting as fingerprint

[uzee]

Hi

Set lock screen as fingerprint, ok for a few hours, then it changed itself to swipe lock. Nothing happens if i change it back to fingerprint.

Tried the following solution however cant find the 'smart lock' option anywhere:
http://www.solvemix.com/index.php/a...d-despite-securing-by-pin-or-pattern-solution

 

[girolez]

Hi

Go to
menu
settings
security
scroll right to the bottom (thats where it is on a note 4 with lollipop)

If you have a trusted device or place in the relevant list, smart lock may disable your lock screen (back to just swipe). On body detection is turn offable.

It probably is what is causing the behaviour. I find it to be not 100% reliable and does take a while to recognise location - especially if you tend to keep data/wireless off all the time.

 

[uzee]

Hi

Go to
menu
settings
security
scroll right to the bottom (thats where it is on a note 4 with lollipop)

If you have a trusted device or place in the relevant list, smart lock may disable your lock screen (back to just swipe). On body detection is turn offable.

It probably is what is causing the behaviour. I find it to be not 100% reliable and does take a while to recognise location - especially if you tend to keep data/wireless off all the time.

Hi Girolez

I'm not sure what you mean trusted device/relevant list, unfortunately i cant find smart lock setting using your instructions. I also did a search in the settings and still cant find it.

When i scroll to the bottom of security what should i see?

Thanks for your help.

 

[girolez]

Hi

It's at the bottom of security settings on my phone. What device/android version are you using?

 

[uzee]

It is a Samsung S6 Edge Plus with Android 5.1.1
Here is a screenshot - bottom of security.

 

[girolez]

OK, its clearly different! I don't have your phone so I have moved this thread to the forum for your particular model where hopefully someone can help..

EDIT
Well I just looked through the user manual here https://docs.google.com/viewerng/vi...g_Galaxy_S6_Edge_Plus_User_Guide.pdf&hl=en_US

and the feature seems not to exist in lollipop on your phone - so I don't know