Looking for help.
Had to change my phone lock pattern and it took me 1 minute to forget what I changed it to. Unable to swipe in but I could get in with my fingerprint but to disable the pattern in settings I needed the pattern.
Did find my device and my desktop found it and I started the process. I was unable to locate the place to insert a temporary new password. I searched around and I thought I might have to secure the device to get in.so I clicked on it. It looked like it logged me out of google and it took away my ability to use my fingerprint. Still can see it in findmydevice but have yet to see any page to set a temp password, I was unable to see that before the securing part. I can still ping the phone.
I did trying and go through the Samsung find my phone however I had no prior account so that seems like a no go. Are there any others options out there or am I doomed and need to do a factory erase? I am able to logon to my google account from my tablet, old phone, and laptop, just not my s8. I am hoping I can unsecure it but so far I have found nothing about that. Is there anyway to do a complete backup o the entire phone and save it for downloading later without being able to login?
Please help me and thank you for your time.
Had to change my phone lock pattern and it took me 1 minute to forget what I changed it to. Unable to swipe in but I could get in with my fingerprint but to disable the pattern in settings I needed the pattern.
Did find my device and my desktop found it and I started the process. I was unable to locate the place to insert a temporary new password. I searched around and I thought I might have to secure the device to get in.so I clicked on it. It looked like it logged me out of google and it took away my ability to use my fingerprint. Still can see it in findmydevice but have yet to see any page to set a temp password, I was unable to see that before the securing part. I can still ping the phone.
I did trying and go through the Samsung find my phone however I had no prior account so that seems like a no go. Are there any others options out there or am I doomed and need to do a factory erase? I am able to logon to my google account from my tablet, old phone, and laptop, just not my s8. I am hoping I can unsecure it but so far I have found nothing about that. Is there anyway to do a complete backup o the entire phone and save it for downloading later without being able to login?
Please help me and thank you for your time.
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