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Help Lollipop update --> error "unfortunately the process android.process.media has stopped"

A

absed

Lurker
After updating to lollipop I started getting this error "unfortunately the process android.process.media has stopped". After I press OK the error reappears in around a second. I can't access settings (the phone freezes) so can't go clear cache. I did a backup with LG PC Suite before updating but I just now realised that LG PC Suite isn't compatible with Lollipop meaning I have a useless backup. Is hard reset the only way this can be fixed? If so, is there any way I could get my data, more specifically my photos, from my phone to my computer?

Thx for all the help in advance.

PS. My phone isn't rooted, all stock.
 
I've never flashed a phone before so would need to get some instructions on how to do that? And will the flashing go through with the error constantly present? Currently I for instance can't get LG PC Suite to recognise the phone nor will the phone show up on my computer as a media device.
 
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