Help Malware by Touchpal

[Sharaschandra Lotlikar]

Touchpal malware is taking 15 minutes to start/restart my Android 6 phone. Two months back you had suggested reflash of system as app has inbuilt itself. Kindly advise me the procedure.

From: Sharad Lotlikar

 

[mikedt]

As I don't know what actual phone you've got there, make, and model. The exact procedure to flash the system firmware will all depend on what the device is.

 

[Hadron]

You need to tell people what phone this is, since the tools depend on the manufacturer.

 

[Sharaschandra Lotlikar]

You need to tell people what phone this is, since the tools depend on the manufacturer.

It is Alcatel phone with Android 6

 

[Sharaschandra Lotlikar]

As I don't know what actual phone you've got there, make, and model. The exact procedure to flash the system firmware will all depend on what the device is.

It is Alcatel phone with Android 6.

 

[mikedt]

It is Alcatel phone with Android 6.

Try the Alcatel catagory at Needrom. Do a search for your particular model, and that may have what you need and the procedure.
https://www.needrom.com/category/alcatel/