MECOOL VS - RK3399 Boot Problem!!!

[Norex]

Hello!I have a problem with the boot, help me please?Sorry for my english grammar. So I got my box like 1 week ago. I turned on but everything was very slowly so I changed the cable and changed the tv for my pc monitor and then worked well. I tryed set the hdmi setting and the superuser , but maybe I made some bad settings. After all not working nothing. I tryed with so much diffred tv/monitor and much much more diffred hdmi cable, also tryed with mini diplay port by usb c - hdmi, but everything the same show me the "videostrong logo" and thas all no android logo nothing only black screen. I tryed by conecting pc and tyed give him some command by adb shell. Connected but if I want ask something for example wm display, it saying: is the systeam running? cant connect the window manager(image). I tryed the reset button but its only restarting thats all. Not working the power and the recovery button. Thanks a lot if somebody can hely me.

 

[mikedt]

Looks like the firmware is corrupted or damaged, could be something was deleted, and needs to be re-loaded. You'll need to contact the supplier or manufacturer about that I think, as the firmware for this is device specific. Could try here....
http://www.mecooltvbox.com/mecool-tv-box-firmware/

 

[Norex]

Hello! Thanks for the answer, I tryed find my modell on that site which you send me, but I cant find my modell. Dont you any program which help me to try repair the firmware ?

 

[Norex]

I contacted with them, I got everything so now lets try to fix it. Thank you a lot if someone need these apps or firmware let me know and I send it.

 

[wahran]

I contacted with them, I got everything so now lets try to fix it. Thank you a lot if someone need these apps or firmware let me know and I send it.

can you send me this apps and firmware how to get contact with support thanks

 

[Norex]

can you send me this apps and firmware how to get contact with support thanks

They maked this device: http://www.videostrong.com/index.html - I asked help from them by email and they sent me by mega cloud all apps and what I need to repair but all together is almost 25 GB so make some place and drink cup of tea if you are not pay user on megacloud, they has transfer limit. So I payed like 5 euro for fast download.

 

[Norex]

I have one more problem maybe can help me somebody like before, So I would like change the rotation but its not changing like normlay. I attached one photo maybe it tell what is my problem. I tryed almost everything:change build prop, download so much rotation apps but everything the same.

 

[juanulo]

Hello, good morning, someone would have the firmware of the mecool vs RK3399, we need to recover that plate that was not starting, If you could please provide us with the firmware and how to restore it, I would appreciate it. Thank you so much.