Media Playback is unsupported

[oldun]

I have a Galaxy S8 running Android 9.0 and using the Dolphin browser.

I have a Galaxy Tab S2 running Android 7.0 and using the Dolphin browser.

My wife has a Galaxy S8 running Android 8.0 and using the Dolphin browser.

All three are fully up to date with android and are running the latest version of Dolphin.

When using my Tab S2 or my wife's S8 I can load the same video from the BBC pages (for example) and it runs as expected.

When using my S8 I can load the same video from the BBC pages but it will not run. I get the error message "media player is not supported on your device".

Why is media player supported on two of these devices but not on my S8 and how can I get media player supported on my S8?

 

[MoodyBlues]

Why is media player supported on two of these devices but not on my S8 and how can I get media player supported on my S8?

What jumps out at me immediately is that your S8 is the only one running Android 9.0.

I've heard of media playback issues on 9, but that's as far as I can go. Someone else will probably help you get it resolved.

 

[mikedt]

You're using Dolphin on all the Samsungs to view the BBC site? Have you tried other browsers, like Chrome, Firefox, or Samsung's own one?

FWIW I never recommend Dolphin myself, because it phones home everything to servers in Beijing.