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Memory card not visible.

mu0chn

Lurker
When I got the phone i put the card from my last phone and it was not happy with it. Formatted it and it worked but I could not see it. Can't see a way to install or move apps to it. After an update the other day I can now see the card in settings and the apps that have been automatically installed on it. Can't move photos to it or other files. File viewers don't see it, I have not tried to access the card with my computer yet but I hope to put some music on it and also audio books.
Help please
 
Did you format that card as 'internal' (a.k.a. adoptable) or as 'portable'?

If the former you typically don't interact with the card as it's now more or less just an extension to your phone's internal storage. It's file structure has been altered to match the same file system that your phone is using (ext4) and it's been encrypted with the encryption key tied specifically to just your phone so removing it and trying to access its contents on a computer just won't work out. (... and normally when set up as 'internal' you should just leave the card as is and not remove it anyway.) Using a file manager app on your phone will only see it as an extension to your phone's internal storage, not as a separate storage media.

If the latter, the card remains its default file system (FAT32 or exFAT) and typically should work as just transfer media to and from a computer. And you should be able to access it directly using a file manager app on your phone to transfer files and such. So in this case then there is a problem, since you can't do any of that. If it was previously formatted as 'internal' than you need to reformat it as 'portable' to use it as typical microSD card again if you want to remove/insert it to transfer files to and from your computer.

But it sounds like the card is currently formatted as 'internal', yes?
 
Thanks. I am sure that is what I have done. Should of looked it up to see what it ment. Not been asked that before so took it that portable ment like a USB stick.
My last phone and my tablet are identical in operation and when the memory was getting full it asked if I wanted to move files and apps to the card.
I will do a factory reset and reformat the card to fat32 and start again.
Is there a program for the pc to put music on the phone and backup data, most manufacturers do them but not seen one for the CAT range.
Thanks for your reply.
 
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