Metro pcs!!!

[Louvit]

I paid them in advance and then switched to t movile, there is no possible way to get to talk to someone there to get my refund. Any metro people here that can help?

thanks in advance

 

[Unforgiven]

Hi,
I'm not sure if there is anyone on AF from Metro, but if so, they will me most likely to see this in the carrier forum where I moved it. Also, other folks using Metro may be able to help.

Good luck.

 

[Louvit]

yea sorry I didn't know where to put it ...lol.. I figured it would get moved

 

[alfick3]

Why can't you talk to someone in a corporate store? Go in, tell em you are no longer using their service and they should give you a refund.

 

[confed]

If you paid in advance then the payment is just sitting on your account as a credit. It gets used to pay your bill when the due date comes. If the due date has already passed, then you paid for a service that you decided not to use. I don't see Metro giving you a refund if that is the case. You paid for a service, switched carriers and decided not to utilize what you already paid for. I could see online chat or a phone call offering better help than a corp store. Good luck!

 

[timmyh318]

yea i dont see them refunding it either but its worth a shot. i agree online chat is better than goin to a store. stores are real picky about what they refund.

 

[Louvit]

I dis cancel with them/ they knew it. I cant get live chat or even get on the site anymore, i'll have to travel to the store