My phone voice memos work. When I record videos the microphone works. When I try to call off messenger or click the microphone button to search on Google or to say what I'm typing the microphone doesn't work. It won't work on video messenger calls or on "okay Google" voice detection. Even on speaker phone. I've tried resetting the phone. When I go to updates my firmware and my software are up to date.If I click update profile it says configuring voice and data then a box pops up saying cannot be completed at this time contact customer service. Is there anyway I can fix this without having to wait 10 days by mailing them my phone?