Tami POlichetti
Lurker
I have been using MS Outlook for 10 years and download my emails from various accounts. My email is gmail based and prior was using IPhone to retrieve emails successfully for years. In June I switched to an Asus padfone X and love it, with the exception of my emails.
1) Emails on my phone disappear as soon as they are downloaded into Outlook. All settings in Outlook as a pop3 account are set to leave on server, settings on gmail log in are set not to remove as well as my phone. Annoying, but I can live with this.
2) Messages (some, not all) that are downloaded successfully to my phone never appear in my Outlook (not in junk, spam or deleted folder) If I log into my gmail on-line, the emails are still there, but never downloaded into Outlook. The same emails will still disappear from my phone even thought they did not download to Outlook. This is only happening with my one email account - the other 6 (both pop3 and imap accounts) have no issues. Other Emails are not deleted from phone and all emails are downloaded to Outlook. It's just this one account that is gmail based. I use the email app on the phone and not the gmail app since I download several email accounts.
I've been trying to figure this out for 6 months testing settings and system checks. At this point I am ready to delete the email account from the phone because it is happening too often and many emails get lost. Any ideas?
1) Emails on my phone disappear as soon as they are downloaded into Outlook. All settings in Outlook as a pop3 account are set to leave on server, settings on gmail log in are set not to remove as well as my phone. Annoying, but I can live with this.
2) Messages (some, not all) that are downloaded successfully to my phone never appear in my Outlook (not in junk, spam or deleted folder) If I log into my gmail on-line, the emails are still there, but never downloaded into Outlook. The same emails will still disappear from my phone even thought they did not download to Outlook. This is only happening with my one email account - the other 6 (both pop3 and imap accounts) have no issues. Other Emails are not deleted from phone and all emails are downloaded to Outlook. It's just this one account that is gmail based. I use the email app on the phone and not the gmail app since I download several email accounts.
I've been trying to figure this out for 6 months testing settings and system checks. At this point I am ready to delete the email account from the phone because it is happening too often and many emails get lost. Any ideas?