Help Missing phone dialer

[ineuw]

I have a Galaxy Note 3, SM-N900W8 Android 5.00. This is a locked phone given to me by a friend, who went on to a newer Samsung product and another carrier. The phone is tethered to Rogers Communications in Ontario, there is no SIM and it wasn't used as a phone for the past two years or so. Now, I am trying to unblock it for which I need the dialing pad and it's nowhere to be found. I am using the Nova launcher and cleared TouchWiz data and cache, but still no luck. Should I reset the phone to its factory default and begin from the start? I am only using the WiFi and there is no personal or any other data on it.

 

[Hadron]

Unless the dialer has been hidden or disabled (in which case you should be able to find it in Settings > Apps - there will be a tab or setting to see disabled apps) a reset won't help. If it has somehow been uninstalled a reset won't bring it back, and if it's missing for any other reason that should be reversible if you can work out what was done.

 

[ineuw]

Hadron, thanks. The contact was disabled. After enabling it, the phone appeared.