mms problem

[elizabec26]

hi! i'm new here so bare with me. i updated my boost mobile galaxy s2 to the jellybean update last week. ever since then, i've had trouble with mms. i can recieve them but i can't send them. also, when i go to the lock screen, it says my provider is virgin mobile. if i could please get some help on this. thank you

 

[kolosus]

Is your provider Virgin? Where and when did you buy this phone? Has it been "flashed" or straight out of the store? If you've bought this at a store and you're within the 1 year warranty then you can call Boost and they'll walk you through trying to take care of this.

If it is a flashed phone then you'll have to figure this out yourself.

What is the MEID of the phone in Settings> About Phone. Does it match the sticker under the battery? Do not post your MEID, just let us know if they match. If they do then it is unlikely to be a flashed phone.

Good luck. Keep us posted.