Moto G4 FRP

[PaulF999]

I sold my Moto G4 ( 1624) on eBay and the guy decided he didn't want it and sent it back. Thats fine
BUT. he locked it to his gmail address and now won't answer any of my messages so I'm stuck with a phone I cant use !

Is there a safe, reliable FRP removal tool for the G4 ?

thanks

 

[Hadron]

No.

Best I can suggest is that if he won't respond then take it up with eBay: he effectively broke the phone by returning it in a non-working state, so if he won't give you the information to fix what he did then he owes you the money. Whether eBay will actually do anything I don't know, but logically that is the situation: he took your phone, locked it to his account and then returned it to you in a non-usable state, ergo he has effectively stolen it even if it is physically in your hands.

 

[svim]

@Hadron brings up a very good point, that guy really screwed you over and he should be held responsible for what he did. Hopefully ebay will be able to rectify this matter but if not, you need to do the 'nuclear' option and re-flash an appropriate ROM to reload Android itself on that phone. The issue with FRP is it authenticates the phone to a user's Google account and it gets implemented into the installed Android OS. Note that a Factory Reset just wipes the user data partition clean, it does not alter any of the operating system partitions so in order to wipe that now tainted Android install, you need to replace it with a 'clean' one.
https://motostockrom.com/motorola-moto-g4-xt1624
This is something of an involved process and it requires a PC, but just follow the instructions step-by-step

 

[iBowToAndroid]

@Hadron brings up a very good point, that guy really screwed you over and he should be held responsible for what he did. Hopefully ebay will be able to rectify this matter but if not, you need to do the 'nuclear' option and re-flash an appropriate ROM to reload Android itself on that phone. The issue with FRP is it authenticates the phone to a user's Google account and it gets implemented into the installed Android OS. Note that a Factory Reset just wipes the user data partition clean, it does not alter any of the operating system partitions so in order to wipe that now tainted Android install, you need to replace it with a 'clean' one.
https://motostockrom.com/motorola-moto-g4-xt1624
This is something of an involved process and it requires a PC, but just follow the instructions step-by-step

Flashing a ROM will *not* remove the FRP lock. It wouldn't be a very secure lock if removing it were that easy

 

[svim]

Flashing a ROM will *not* remove the FRP lock. It wouldn't be a very secure lock if removing it were that easy

Actually it does. FRP gets tied directly to the installed Android OS on the device. It's software, it isn't some magical process that writes itself permanently into a chip on the phone's logic board. Perhaps you're confusing Factory Reset with flashing ROMs? All a Factory Reset does is wipe the user data partition clean, it doesn't do anything to any of the system partitions (where the OS resides). So no a Factory Reset won't bypass FRP. Flashing the ROM does replace the existing, installed OS with a 'clean' one.
However, since you do consider flashing ROMs to be 'easy' than that's certainly a unique viewpoint. A more practical one takes into consideration that most people are just not very comfortable doing such things. Simply because you think it's easy is of course your opinion, but you shouldn't assume that everyone else has your same skill set and interests.