MTP error

[pranshul47007]

I am currently using Windows 10. I have updated the drivers for the device management even installed it after uninstalling it.
USB debugging from the developers mode didn't help me either.
Device management is showing the driver is working properly but in 'my pc' there is no way to access my phone.

 

[KBU2]

https://www.samsungusbdrivers.net/2016/12/samsung-galaxy-j2-usb-driver-for-windows.html?m=1

After installing your driver restart your PC then reconnect your device to the PC with the USB code. Then go back into your device and open USB configuration and set MTP.

 

[KBU2]

A program should open in your PC task bar of the PC updating your device connection.

 

[mikedt]

Is the screen unlocked? The phone must be unlocked for files on the device to be accessible via MTP.

 

[pranshul47007]

Is the screen unlocked? The phone must be unlocked for files on the device to be accessible via MTP.

Yes it was unlocked.

 

[Jfalls63]

Default USB setting on phones is charge only. With phone screen unlocked, connect USB cable, preferably the one that came with the phone, swipe down on the drop down menu at the top and you should see a USB connection icon.
Tap it and you should see option to change USB connection. Check MTP or file transfer.