Help Music Stops Playing with or without Earphones

[DenizYakut]

Hello all,
I recently got A7 and it seems the phone is working well. However, I have an annoying problem which affects my daily activities.
It just doesn't matter whether I plug earphones or not but the music from any application is pausing as if I unplug the earphones. I tried some experiments but I couldn't find any solution. The things I tried are below:

• YouTube, Video Player(s), Music Player(s), TuneIn, Stream from any browser etc. Every app is experiencing this problem.
• I am using a flip-cover so I thought it is stopping because of covering the screen so I removed the cover but the problem persists.
• I tried face up, down and I placed the phone standing but it continued to pause.
• I made sure that no app is open.
• The phone is not in battery save mode.
• The screen remained on.
• Upgraded and restored to factory settings.

I really don't know what else to do. Do you think some app is still blocking the stream from background?
I appreciate any help,
Thank you,
Deniz

 

[mikedt]

Are you using any sort of task killers or "battery doctors", etc.

 

[DenizYakut]

Not really. No such apps or Antivirus. Besides,it is not rooted.