Mute is pressed when screen off / same for pause in music player

[Dima_G]

Hey people,
Kudos for the wonderful work in this forum, first of all!

Bought a new P9 and there's a constant problem where Mute is pressed when screen is off (or in pocket) while on call / same for pause in music player (VLC).

touch disable mode is turned on in the settings btw,
I also downloaded 2 apps which should keep the phone locked in pocket and they don't really help

I really don't know what else to to do...

Thanks,
Dima.

 

[dontpanicbobby]

Try power off.

 

[Dima_G]

It's not power off - doesn't do the job.

Quick update:
Experimented with the phone today and found out it's probably a problem with the earbud with mic I'm having, also tested the phone with another pair and same problem.
It seems that the mic-button is pressed somehow, triggered by the touchscreen.
I don't know, maybe the P9 is only compatible to Huawei earbud+mic...
Anyone else experienced something similar?