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MX Android TV Box

Can anyone help my MX box was working find until today when I turned it on. It goes through the motions as if it was booting up but the screen I end up with ask me to connect my charger ( there is a number keypad on this screen as well) Any help will be very much appreciated
 
I moved this to the Android TV forum where you will get some better eyes on it.:)
Can anyone help my MX box was working find until today when I turned it on. It goes through the motions as if it was booting up but the screen I end up with ask me to connect my charger ( there is a number keypad on this screen as well) Any help will be very much appreciated
I'm having the same issue, plus its asking for a password. Did you ever figure out how to resolve the issue? I called the vendor and he said he's never experienced this problem. Any help is appreciated. Thanks!!
 
Can anyone help my MX box was working find until today when I turned it on. It goes through the motions as if it was booting up but the screen I end up with ask me to connect my charger ( there is a number keypad on this screen as well) Any help will be very much appreciated
Try removing the power cord for a minute and see if problem is fixed
 
I've had one of these for about 4 months now and have no problems. I ordered one for a friend and today it came up with exactly the same problem you are experiencing....boots up but goes to a screen requiring a pass code and says device needs charging. No matter what I try I can't get past this code screen. Any help would be much appreciated because my mate is just about to throw it through the window.
 
Sometimes a Factory Reset is Required to reset it back to the way you got it ...If unplugging it does not work then try to do a factory reset.
 
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