Help My Camera won't work!

[malsmazza]

Hi everyone! I have a Samsung Galaxy Ace and it's telling me I can't use my camera as I need to insert a memory card. I've got a new SD card, put it into my phone and I'm still getting the same message. It did ask me to format the card and I did that, but no luck...still can't use my camera. Can anyone help please?

 

[ayush29k]

IF you are able to use your card, using gallery and all and no problems with the sd card, then it seems the problem is with the phone.
Try a factory reset of the phone, it will erase your phone data so make a backup before.
If that also don't work, take it to a samsung service center, the device might be defective.

 

[malsmazza]

how do I back up my phone data then please?

 

[damewolf13]

how do I back up my phone data then please?

I use an app from the Playstore called My Backup Pro.
There is a minimal charge for this, but it is very reliable.

 

[ayush29k]

I use the same, there is a free version available too.
https://play.google.com/store/apps/...DEsImNvbS5yZXJ3YXJlLmFuZHJvaWQuTXlCYWNrdXAiXQ..