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My phone always lose service

R

rybnz

Lurker
This happens very randomly, I sometimes get icons on top of my screen and it indicates I've lost service, so I can't make calls nor use TXT msg. This happens even when my wife is beside me and have full signal on her Sony phone

What do I do about it? I've tried restarting the phone, it helps (sometimes), but it's just annoying


Thanks
 
Hi, I assume that your phone is an Ideos U8150?
Are you and your wife using the same provider/network?
How far away from the nearest cell tower?
Is your battery fully seated in place and clean connections and fully charged?
Cheers Neil.
 
Hi nu2andy, thanks for replying my question

My wife and I am using the same network provider, she has a better phone
We were at central city (Auckland, NZ) where signal coverage should be sufficient

Battery was almost full, and I could still access my SD card (photos, contacts, etc)
 
Hi rybnz, What provider are you using? Telecom,Vodaphone,2Degrees,Telstra?
Have you checked that your SIM card is making good contact?
I haven't experienced any problem like that in Lower half of North Island with 2Degrees. Neil.
 
i'm using 2 degree, sim card is fine, that's why I dont understand

Beside, if I lost my signal, all I need to do is restart my phone (or a couple of times), then it would be working fine........

It's just a hassle that I have to do this everytime, and sometimes I don't realize I've lost service, so I've missed calls or msgs
 
Have you contacted 2Degrees to see whether other users in Auckland Central are experiencing the same problem?
Other than that - my only suggestion would be to Back up your Data and do a Factory data reset. Your next choice would be a Forced Upgrade.
These are drastic moves as you will lose ALL data and contacts and multimedia you have on the phone.
check with 2Degrees first. Neil.
ps. The reason I suggest these moves is that it sounds like a bad connection somewhere or a weak signal.
 
I see, well, thanks for all your replies

I was hoping there were any quick fix (something to do with setting)
but i guess there's not

I'll try to contact both my provider and the phone dealer

Thanks
 
Lrt's know how you get on. Just a thought - have you set Use only 2G networks? If so try uncheck and see if that helps. Neil.
 
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