My phone has been restarting

[alexoseiach1]

My Samsung galaxy note 4 smartphone has been restarting. My Samsung galaxy S3 smartphone did same. It kept restarting almost every minute such that I could not use the phone any more. I then bought the note 4 smartphone and it has started doing same. I usually paired these phones via bluetooth to stream music through my JBL GO and UE Boom 2 bluetooth speakers for hours . Could this be the cause? Or is a problem with Samsung phones ? Please help! How do I get this problem fixed?
Alex

 

[philayl]

Hi, I would try a new battery first. Phil

 

[alexoseiach1]

Thanks so much! I have replaced the batteries.. I've put in original Duracell batteries but nothing has changed.

 

[Phalon4]

Thanks so much! I have replaced the batteries.. I've put in original Duracell batteries but nothing has changed.

In some cases when Android has restart issues it's mainly due to an update that hasn't been installed. Check and see if your device has a update ready for it and it's also a good idea to check Google apps in Google play store is up to date.

 

[alexoseiach1]

Thanks so much. I'll check for updates and act accordingly.