Help My phone isn't locked out, but I want to disable my fingerprint lock but I forgot the password.

[eric45346]

I hadn't been using any lock screen security before, I had to create a fingerprint lock for work temporarily and never bothered to remember the backup password. Now that I don't need the fingerprint lock anymore, even though the phone recognizes me as the proper owner and lets me in, I need that backup password to disable the fingerprint lock entirely. Any ideas? Thanks

 

[Unforgiven]

Without knowing the pin or pattern, you are stuck. I'd also be wary of rebooting as it will require a pin on first boot, at which point you will really be up the creek.

I would recommend backing up anything you need, and doing a factory reset and bypassing the pin lock during setup. You will need to know your google log in and password though.