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My phone might be infected please help

kk72581

Lurker
Greetings,

I am sorry I am a mobile or techno novice.

I have a Shaheen-Q, non-camera smart phone. Android 5.1

These are used in UAE oil & gas facilities were cameras are strictly prohibited.

Recently my mobile got infected.

As soon as I put my WiFi on I loose control. Apps download on their own even when unknown sources are ticked off. WiFi get on automatically even if I deselect Direct WiFi. Play store does not work. Download of anti-virus apps get blocked. I see a very long list of "running apps" I never had earlier. Cannot uninstall apps as they are greyed out.

I tried with factory reset 5-6 times but things have become worse. Please help
 
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