My Verizon Mobile App

[ronjcar]

Works great the 5 percent of the time it does. Does anyone else get the "Cannot Process your request at this time" or just a grey screen with a picture of a phone, envelope, and data symbol at the top?
How do I get it to show me my data all the time?

Thanks
Ron

 

[zandroid]

Mine stopped working after first time loading the app. Nothing works on it at all now.

 

[kratos]

Do either of you have the latest version? Mine works just fine.

Kratos

 

[DolphinDroid]

Mine is fine.

 

[ronjcar]

Yes, I do. It seems like I need to use the back arrow to exit out of the app and not just hit the home screen to get out of it. Will try more over the next few weeks and see if that helps.

Ron

 

[johnlgalt]

Mine works, but only if I am not on a WiFi connection - else I get "Your Mobile Number could not be validated. Please try later."

 

[smacky]

I usually hit troubles around midnight my time. Then it gives me error messages sometimes.

Otherwise, it works well.

 

[Lock-N-Load]

recent version is the best interface thus far and works fine for me

BUT I will admit I do not pay bills and such, I really only check usage

 

[gnath9]

works good for me also

 

[holmgren]

I just downloaded it about 2 day ago. I tried paying my bill with it and it gave me the error saying it could not process the payment. So, I went on the computer and did it and it told me a payment was already paid in that amount that day. So it obviously went though on the phone...kind of confusing.

 

[x026092]

Mine works fine, but the data usage in the widget does not match data usage in the app. al ways lags behind.

 

[Lock-N-Load]

Mine works fine, but the data usage in the widget does not match data usage in the app. al ways lags behind.

the online site, and thus this widget as it just taps into the VZW sites info, are never real time. use no data or text for a day and come back, it takes some time for the site to catch up to real time details of phone use.

 

[x026092]

the online site, and thus this widget as it just taps into the VZW sites info, are never real time. use no data or text for a day and come back, it takes some time for the site to catch up to real time details of phone use.

The phone app & the widget don't match. shouldn't they be updated together?

 

[Lock-N-Load]

let me clarify

I just also clarified that the web and phone app do report the exact same results for me. exactly.

I have never seen the website be up-to-date with the facts I know to be true on the phone. text and minutes used are never right on UNLESS - like now - I dont use the phone to use text or calls for a period of time and check later and the web finally catches up. Last text was last night at 9pm and last call was yesterday at 5pm and here we are at 9am and they report the same exact results for me.

 

[Ally305]

Mine works fine too.

 

[BigRedGonzo]

Mine works, but only if I am not on a WiFi connection - else I get "Your Mobile Number could not be validated. Please try later."

Mine works fine and also works over WiFi. Sometimes, when I first start the app, it gives the Your Mobile Number... error, but if I restart it, it works fine.