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need help fast, blue screen, new comp

E

evilbeef54

Well-Known Member
I just picked up a new ASUS ul80j from best buy, it is pretty much running as it came out of the box, i just loaded my old software back with my portable HD, i am down to the last day i can return/exchange this thing. I have now gotten several blue screens of death on it. The first 2 were while trying to watch a .avi movie on my tv with the hdmi hook up, this last one i discovered this morning when i opened the comp to see the windows has recovered from an unecpected error screen, any ideas what is up, should i return it, reload the software, or what...

this is the error details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041287
BCP2: 0000000000000058
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071510-26473-01.dmp
C:\Users\Doug\AppData\Local\Temp\WER-52135-0.sysdata.xml
 
Any way you can post the DMP file somewhere? It can be run through a microsoft utility called windbg and tell you almost exactly the cause.
 
evilbeef54 said:
I just picked up a new ASUS ul80j from best buy, it is pretty much running as it came out of the box, i just loaded my old software back with my portable HD, i am down to the last day i can return/exchange this thing. I have now gotten several blue screens of death on it. The first 2 were while trying to watch a .avi movie on my tv with the hdmi hook up, this last one i discovered this morning when i opened the comp to see the windows has recovered from an unecpected error screen, any ideas what is up, should i return it, reload the software, or what...

this is the error details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041287
BCP2: 0000000000000058
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071510-26473-01.dmp
C:\Users\Doug\AppData\Local\Temp\WER-52135-0.sysdata.xml
Click to expand...

I had a computer that messed up the first few weeks I had it. To this day, I wish I'd boxed it up and returned it. Give it back if you still can.
 
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