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Need help receiving photo's on messages

Bingo2003

Newbie
My wife is not able to receive or view pictures on text messages. Only thing that shows is a round blue dot that keeps going round and round. Not sure what happened she used to receive photo's.
 
In the mobile data settings. On a recent phone you'll have to look under "advanced". APN =Access Point Names. You can find the correct settings for your service provider on the web.
 
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