Need Metro response immediately!

[Tim Breedlove]

I've sent metro multiple emails about this as their call center they keep referring me to isn't open. They gave my number to someone else without telling me and I paid $49 on someone else's bill, I'm extremely infuriated that no one is manning the call center or emails as I need my freaking phone on or my money back. I've exhausted all other options on contacting them... please help

 

[kate]

Hi Tim, welcome to the site

We are a user to user forum so if you've already contracted Metro we probably can't help much.

Have you tried going to a Metro store if one is open near you?
https://www.metrobyt-mobile.com/storelocator

Metro number: 1-888-863-8768
*611 from your Metro phone