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Hello and welcome to Android Forums. Here are the steps: Connect your Android phone to your computer using the microUSB to USB cable. 2. If you are using a PC, you will see an installation bubble pop up in the bottom right of your screen. Wait for the computer to successfully complete installation. 3. The critical step: On your Android phone, pull down the notification window (aka ‘window shade’) and tap USB connected. 4. A notification window will appear. Tap Mount. Your phone will enter USB storage mode. 5. Find the removable storage drive. On a PC, navigate to My Computer and look for a new removable storage drive. On a Mac, the drive will appear on your desktop. 6. Drag-and-drop the desired file(s) to the drive. 7. In your phone’s notification window, tap Turn off USB storage. 8. Unplug your phone and you’re all set.
 
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