NEW PHONE WITH CHIPPED CAMERA

[roach48]

Been with verizion for 16 years,went and ordered a new G6 and when I got it the screen on the camera was chipped.I call verizion and they send me a new phone,when I went to put the screen protector I noticed it had one on there already,so I'm asking has anyone ever heard of this before or did they start installing them before shipping.I think the phone is used.
I called tech support at LG and he said it was new,it also said the last factory data reset on it was from 9/01/2017,why would it have that ot it.
Appreciate any help thank's

 

[dontpanicbobby]

Who did you buy it from?

 

[lunatic59]

If you're still within the return period, I'd return it for a full refund.

Most likely they sent you a factory reconditioned unit. That's standard policy for warranty repairs for most carriers and probably buried deep within the contract you signed.

 

[roach48]

I bought it online from verizion paid half price for the sale they were having,I sent the first one back and they me buy it again telling me they will credit my account next billing month,so if I send it back again they will fxuk everything up I think,plus I had to pay 44.00 taxes.I have four accounts on this line.
Thank's