This makes me want to punch VM USA, really hard. What the f**k is wrong with Virgin Mobile USA? Meanwhile we get shitty phones that are outdated in specs by generations, VM Canada is getting brand new, top of the line phones (Galaxy Nexus, anyone?), and LTE 4G. What the f**k is wrong with VM USA? I'm moving to T-Mobile, soon, hopefully. For the same price as the overpriced $30 plan Virgin Mobile has, you can get a decent plan with 5 GB 4G and 300 minutes from T-Mobile (with no throttling at 2.5 GB).
Was VM ever a decent company? Now that I think about it, all I can remember is horrible customer support, hardware defects, and an overall frusturating experience. To top that off, the charger port in my Triumph decided to commit suicide (probably to leave VM) so my Triumph can barely charge.
How do they seriously expect their customers to remain when all they crap out is subpar, defective phones, and overpriced plans? There's a reason that the top ROM developers for this phone (Tickerguy and Isaac) gave up and moved to another carrier. I hate to break it to you, but for most people, sticking with VM is overpriced. When my Triumph finally dies (or blows up, knowing VM), I'll likely move to another carrier, with decently priced plans, and phones that don't have an 80% defect rate. The Triumph seems like it had so much potential, which VM decided to squander.
/rage
TL;DR: DIE, VIRGIN MOBILE USA, DIE!!!!