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Nexus 5X bootloop!! please help

theob

Lurker
hi

today my nexus 5x was working just fine but then the screen froze and it shut down. black screen. I opened the bootloader but when i try to enter recovery mode it just shows the google logo and then goes back to a black screen. ive done troubleshooting and research and im pretty sure it bootlooped. The trouble is, I got the phone off ebay brand new may of 2016. the ebay seller only offered a one year warranty and that has expired, and since i didn't get it from google no chance there. It was advertised as the lg h790 but it is actually the h791, international version however I live in the usa. on lg support they do not list the h791. my question is- what should i do? will lg offer a refund or repair for the h791 international model? or should i just give up? i cant afford a new phone at the moment. please help
thanks for reading
have a good day
 
thanks again JAy3001, i just sent lg an email with that link lol, hoping it works, its kind of my last resort :(
update: i contacted lg previously, and it was a big mess, they said since its the international model i had to contact lg netherlands- i did, but they said to contact the ebay seller, but they said they couldn't help. so then lg said to contact some european repair company, but i couldnt send it to them as i am in the us and theyre in europe, and they are not willing to send it back to me. so i am left with maybe trying to cook my phone haha.
anyways thanks for the suggestion Jay, i probably wouldnt have noticed that without your help! wish me luck haha!
on another note, i was able to pick up a like new pixel for $300, loving it!!
 
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