Nexus 6p network issues

[Kram951]

Hi all,

I have nexus 6p for almost half a year.
Recently I was abroad for almost one month, so my phone was in an airplane mode all this period.
When I come back to my country, I found out that my phone can't connect to my carrier.
Even when he connects to the carrier, I don't get 3g or lte connection.
During my stay abroad, I have upgarded my phone to 7.1.1(Beta version).
And today I did a factory reset to 7.0 but still have the problem.
Any suggestions how to solve this problem?

 

[Rxpert83]

Hello! What radio version is your device currently on?

You can see this in settings > about phone > baseband version

 

[codesplice]

Have you talked to your carrier? It's possible that your account was placed on a suspended status while you were absent, so I'd definitely check with them first.

You should also verify that you have the correct APN configured at Settings > More > Cellular networks > Access Point Names.

By the way, performing a factory reset would not downgrade you from 7.1.1 -> 7.0. You would need to manually flash the 7.0 image to perform such a downgrade. It would be good if you could verify what version you are currently on.

 

[Kram951]

Hi,

First of all, my baseband version is: angler-03.72.
The sim works fine (I have checked it in my iphone), and in addition I check that the apn is configured good.