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No audio on video playback

N

NCGiant

Lurker
Just got a Droid Incredible and love the phone so far. I have a problem however playing back video that I recorded. The video comes out fine but there is no audio track. Same happens when I play back on my PC. I have read some forum posts that were similar but none of the solutions offered have worked for me. I have done the following:


  • Played back on phone, WMP, VLC and Quicktime
  • Downloaded ffdshow and CCCP codec packs
  • Converted the 3gp to AVI and MPEG formats
None of these made and difference. These videos are pretty important to me and I am getting pretty frustrated. If anyone has any other solutions I would love to hear them.

Thanks, Nick
 
download MediaInfo on your pc. Open the original file in that, then switch to Tree view, then paste the results here. Are you sure you have the "record with audio" option checked in the camcorder settings? It's on by default, so it should be unless you changed it.
 
The record with audio option is set to "on". Here are the results from MediaInfo:

General
Complete name : C:\Users\Desktop\VIDEO0005.3gp
Format : MPEG-4
Format profile : 3GPP Media Release 4
Codec ID : 3gp4
File size : 407 MiB
Duration : 7mn 6s
Overall bit rate : 7 996 Kbps
Law rating : (empty)
Released date : 0
Encoded date : UTC 2010-11-03 18:32:19
Tagged date : UTC 2010-11-03 18:32:19
Classification : (empty)

Video
ID : 1
Format : MPEG-4 Visual
Format profile : Simple@L6
Format settings, BVOP : Yes
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Codec ID : 20
Duration : 7mn 6s
Bit rate mode : Constant
Bit rate : 8 000 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 23.408 fps
Minimum frame rate : 4.926 fps
Maximum frame rate : 62.500 fps
Color space : YUV
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.371
Stream size : 406 MiB (100%)
Language : English
Encoded date : UTC 2010-11-03 18:32:19
Tagged date : UTC 2010-11-03 18:32:19

Audio
ID : 2
Format : AMR
Format/Info : Adaptive Multi-Rate
Format profile : Narrow band
Codec ID : samr
Duration : 7mn 6s
Bit rate mode : Constant
Bit rate : 12.8 Kbps
Channel(s) : 1 channel
Sampling rate : 8 000 Hz
Bit depth : 13 bits
Stream size : 667 KiB (0%)
Writing library : pvmm
Language : English
Encoded date : UTC 2010-11-03 18:32:19
Tagged date : UTC 2010-11-03 18:32:19
 
Thats the standard android audio. VLC and Quicktime should have no problem playing them. You may have too many codecs installed on your computer. Try gettin rid of any codec packs you may have installed.
 
Already did that as well. The audio won't even play on my phone. I'm completely lost. I have scoured multiple forums and tried every suggestion. I guess multiple people have had this problem but they all had one of the fixes work.
 
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