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no audio with in car bluetooth but will connect ok

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I have a HTC one S and a 2012 skoda octavia with built in bluetooth. both were paired and working fine till yesterday when the phone stopped playing any audio through the car. it will connect up, I am able to access all my contacts etc on my car screen, and it will ring in the car for an in coming call. the problem is when i answer the call there is no sound nor can the other person hear me. when making an outgoing call its the same, and also there is also no ringing noise in the car. ive tried switching the call between the speaker, phone and car audio and back again- no joy, ive turned off the phone, taken the sim out, repaired both of them, tried my husbands phone with the car, it works fine, tried my phone in my husbands car- same problem. it seems to be a software problem and short of pressing the factory reset which i really dont want to do im stuck! any suggestions please and thanks!
 
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