no hold option

[Anne205]

Well, I have always had android...I got an iPhone.I had it 6 months and hated it. So, I did an early upgrade and got S22 ultra...loved it, but could not put a call on hold. There was no option.I called spectrum twice... called Samsung he remoted in... worked 1.5 hours. Then finally did factory reset. no good. Still no option for it. He told me to call spectrum, so I did and the guy told me they did away with the hold option. I said I need the hold option for when I am at work. He told me to go back to iPhone or turn sound down and put on mute.ughhh... so, i downloaded phone by google app and guess what, it has a hold button that works!

 

[Dannydet]

Google is your friend....

 

[Hadron]

My Galaxy s21 (Android 12, December 2022 update) has a hold button on the in-call screen, so I can only guess that this "Spectrum" outfit hacked the phone software to remove it.

One reason I would never buy a phone through a service provider is that they sometimes do stupid things to the phone's software. I've never heard of them doing anything that actually benefits the user, usually it's stuff that they think will benefit them, occasionally (as in your case) it's just plain stupid.

 

[The_Chief]

Google is your friend....

HA! Google is NOT your friend. Neither is Samsung, Apple or Microsoft and the list goes on. I tolerate Google because Android at least used to be open-source and it's not the Walled Garden of Apple. But I know that everything I do on my Android device: every email I send; every photo I take; every text I write, is data mined and the information sold to anyone who will pay for it. That provides Google with revenue and me with "a more personalized experience".

I finally got my own personal domain at Epik and use FairMail for my accounts there. Google, Samsung and Microsoft have limited access to my stuff and if I could get a smartphone that has no Big Tech anything, I'd pay double for it just for the privacy aspect. No, I don't surf goat pron or kiddie stuff (ewwwww) but I hate the idea of a big company analyzing every aspect of everything I do and selling it all... and I don't even get royalties.

 

[maggiem2481]

Well, I have always had android...I got an iPhone.I had it 6 months and hated it. So, I did an early upgrade and got S22 ultra...loved it, but could not put a call on hold. There was no option.I called spectrum twice... called Samsung he remoted in... worked 1.5 hours. Then finally did factory reset. no good. Still no option for it. He told me to call spectrum, so I did and the guy told me they did away with the hold option. I said I need the hold option for when I am at work. He told me to go back to iPhone or turn sound down and put on mute.ughhh... so, i downloaded phone by google app and guess what, it has a hold button that works!

That's good