No more faces

[MysteryAna1975]

I recently had to reset my phone. Now I am unable to use the face mask option with the camera e.g. bunny, happy birthday etc.

All that I have is the single options with the fingers and white faces.

Pls help me to restore that function of the face masks.

 

[Member 1919122]

Well this is a mystery Ana.

Did you update anything lately

 

[MysteryAna1975]

Well this is a mystery Ana.

Did you update anything lately

Hi Dannydet

I did a software update but the option was gone before the update. Just after the reset it was no more

 

[Member 1919122]

It could be the app you use was updated, which may have caused the issue.
Was this part of the stock camera app?

 

[MysteryAna1975]

It could be the app you use was updated, which may have caused the issue.
Was this part of the stock camera app?

Hi Dannydet

It was a pre-installed function. Not an application that needed to be downloaded. It had a few options similar to snapchat. After resrtting

 

[MysteryAna1975]

It could be the app you use was updated, which may have caused the issue.
Was this part of the stock camera app?

Hi Dannydet

It was a pre-installed function. Not an application that needed to be downloaded. It had a few options similar to snapchat. After resetting it was gone. See attached pics.