Help No phone insurance on 40$ 4G (2gb@4g) plan

[Nintendo1889]

I switched my phone from the 50$ plan on the L70 to the 40$ using the mymetro app. The premium handset protection is now gone. Do I have to call in to add it or is it not available for 40$ plans?

 

[Ninjew]

I switched my phone from the 50$ plan on the L70 to the 40$ using the mymetro app. The premium handset protection is now gone. Do I have to call in to add it or is it not available for 40$ plans?

View attachment 83217

Yes you should, 40 does include premium handset protection.