Help no popup when receiving calls!

[ddmeltzer8]

hey.
a few days ago i started to not see any sign of receiving calls.the screen shows nothing but the phone rings as normal.and after the call goes to voicemail,it stops ringing and i get a voicemail notification.theres also a notification in the "recents" that i lost a call.
im using a motorola moto g6 plus,android version 9.
its not rooted,as far as i know.i have tried with/without developer options on,and also tried to reboot it,but thats all iv done.
i didnt change any settings before this started.
if theres anything else i can add,let me know.

thanks in advance.

 

[Dannydet]

Factory reset the phone.

 

[ddmeltzer8]

just like that?!without knowing anything?that seems less smart.

 

[Dannydet]

Did you want an honest answer or something else?

 

[lunatic59]

It's pretty easy to block incoming notifications when trying to swipe them away. Go to settings > apps and find your dialer. It could be called dialer or phone or something else, I haven't had a Motorola phone in a while. Then check that notifications are enabled and that it has permission to overlay the screen.